mattero offers a wide variety of pricing plans to suit your organisation's needs. (View the mattero Pricing page for more information.)
You can select from our Starter, Essentials, or Premium Subscription Packages, and also upgrade or downgrade from one package to another at any time.
Please note, you may also need to update your payment details, such as your credit/debit card information or billing address. For this process, view the Manage Account and Billing article.
Purchasing a Subscription
If you have created a trial account with mattero, you will be required to purchase a mattero Subscription Package at the end of your trial period to continue using mattero.
To purchase a Subscription Package:
- On the sidebar, select System ().
- Under Subscription and Marketplace, select Account and Billing.
Alternatively, select the Subscribe link from the bottom of any page in mattero.
- Select either Billed Monthly or Billed Annually, then choose a package and select Select Plan.
Please note, selecting either Billed Monthly or Billed Annually may offer discounted pricing. It is recommended you consider both Monthly and Annual options before making a decision.
- Enter a Name to appear on the Invoice; this defaults to the name of your organisation, or the person making the purchase if there is no organisation name (but can also be manually entered).
Enter an ABN; this defaults to your organisation's ABN, but will be left blank if no ABN has been recorded (and can be manually entered).
Select a Quantity of Licences (the number of people in your organisation using mattero).
The Contact Name, Phone, and Email defaults to the details of the person making the purchase; select the Edit icon to change these details.
Please note, this will navigate away from the subscription page to your User Profile (where you can edit your details). The Contact Name, Phone, and Email details cannot be edited on the subscription page.
- When all details are confirmed, select Continue to Payment.
- Payment is made via Stripe, a secure payment platform; on the Stripe page, enter your payment details and billing address. (Your credit card details will not be stored in mattero, only Stripe; mattero cannot access your credit card details.)
Please note, if you enter an Australian billing address, GST will be applied to the purchase. A breakdown of your total payment is displayed on the left-hand side.
When all details are entered, select Subscribe.
- A notification will display when your payment is processed; select OK to close this message.
- You will be directed to the Account page, which displays a summary of your subscription.
For information on how to change your subscription plan or licence quantities, view the Manage Subscription Package article for more information..
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